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* Static IPs are only available
with Business Packages
Accounts are billed on the 1st
of each month for that months
service and are due by the 16th. Past due accounts are subject to a $10.00 late fee. If disconnected for non-payment, a $25.00 reconnect fee applies.
Technical support is available via telephone from 8 am to 5 pm, Monday through Friday, except for holidays.
On-site service calls are billed at a minimum rate of $85.00 per hour with a one hour minimum trip charge.
Two e-mail accounts are provided with each account. All prices are subject to Customer signing a two-year Service Agreement. A one-year
Service Agreement is available for an additional $9.95 per month. An early termination fee of $125.00 applies if cancellation of service occurs before the end of initial lease term.
**Standard Installation involves connecting one computer or router to the Bee Creek Communications, Inc. network via an outside wall. Bringing cable through the attic and down an inside wall and/or the configuration of additional computers or hardware are billed at an additional charge of $85.00 per hour with a one hour minimum charge. Some very remote areas may require the use of additional equipment that may be charged to the customer.
Business Packages include 35 GB of data transfer per month. Residential Packages include 25 GB of data transfer per month.
Data transfers which exceed monthly limit
will be billed $35.00 per GB over
limit.
Prices
and services subject to change without notice.
A copy of the service agreement can be found here. |
